Profile for Karen Kelly 11-4-25
Karen Kelly, aged 63 and married, called and asked if one takes their life by suicide, what is the position of the Catholic Church? She shared that she attempted suicide in the past and was in heaven where she saw her friend, her father-in-law, and sister-in-law. When Victoria, asked Karen if she is having thoughts of ending her life, she responded by saying, “Of course I am. I have been in pain for 6 years. I think I am running out of options.” She is on new medication for the pain, but it has made it worse. Karen shared that, “I don’t think that I will make it to Christmas!” When Karen was asked if she had a plan to end her life, she said, “It is so easy to do. She is an old lady and she could walk outside. So many ways to do it.” Karen is incontinent and when she stands up, she has to go. She is a strong woman and has had a deep Catholic faith, but no longer has faith in God. Karen also shared that she has PTSD and does not know how long she can hold on. She indicated that she attempts to pray but cannot concentrate. Karen says that there is no hope, joy or quality of life. When Victoria stated that it is against our faith to end our own life. Karen cried and said,” She knows but believes she will go to heaven, because she did the first time.” When Karen was asked what her husband would say, she said that he doesn’t want her to do it but he understands. Karen appears to be at high risk for suicide. It is positive that she continues to call the hotline. Please look for her phone number which is 902-397-2922. Please emphasize that God created her in His image, loves her deeply, knows her suffering and He is with her and will give her perseverance. Share that the Holy Spirit may have guided her to the Upper Room for support. Affirm her for calling the hotline and for other positive intentions and accomplishments that she shares. Please communicate that we care about her, for her courage, and let her know that she is not alone. Pray with and for her. Be sure to listen for any additional contact information that could be used for notifying emergency services if necessary.
Colette
Colette Palmer (Updated 8-29-25)
Colette Palmer is a 65-year-old woman living in Great Falls, Montana that is feeling hopeless and is at-risk for suicide. She has a chronic serious skin disorder with pealing, scabbing and hair loss which has not been unsuccessfully treated along with other health problems. This has seriously affected her self-esteem. She has lost most of her family and her brother and past boyfriend died by suicide. She is estranged from her daughter and has no friends other than a boyfriend. Her boyfriend tries to support her but is also dealing with medical issues. Colette has recently reported that she has a plan for taking her life and she has given her boyfriend some of her possessions to give away. However, she has said that phone counselors from the Upper Room have been very kind and supportive and she would be willing to receive Extended Caller Support which we are attempting to put in place. Colette is not receptive to services or resources such as additional medical treatment, counseling, etc. She wants to be able to express her concerns and will have conversations regarding faith, the afterlife and other discussions of a philosophical nature. She will at times ask for phone counselors to pray for her to die. One phone counselor responded that they would pray for God’s will and for peace but not for her death. She seems to understand and accept this. If it appears that suicide is eminent, the Great Falls police Department phone number is 406-455-8599. Recently (July/August of 2025) Colette has shared that she is tired of talking, has a plan for suicide, has given possessions away, is not replenishing supplies needed on a daily basis, and that her friends and family will accept her action of taking her life, and she has talked about taking her life within a few days. Based on this information, it was determined that suicide could be eminent, so Terry called the Great Falls Police Department and reported this information. The police did go to Colette’s home and spoke with her. Following the visit by police, Colette called and spoke to phone counselors and expressed her displeasure about the police being called. If Colette calls the hotline, please let her know that we are here to support her emotionally, spiritually, and physically. Based on what she shares, if suicide appears eminent, emergency services should be contacted. Again, the contact is the Great Falls Police Department at 406-455-8599 which has Colette’s address on file.
(May 2nd, 2024) Deacon Pat Lombardo (Code Name Ben) had a long conversation with a caller named Colette last night that was discussing her hopelessness due to several serious medical issues, the loss of most of her family, and a cat that is very ill and will need to be put down. She is alone and feeling very isolated. Colette discussed suicide, although she said that she would not act on it at this time. Pat discussed Extended Caller Support but she declined and indicated that she would prefer calling the Upper Room when she has a need to do so. She also declined a follow-up call to check on her. Pat was able to identify that she lives in Great Falls, Montana. He also identified the Great Falls police Department's phone number 406-455-8599 in case Colette would call and eminently discuss suicide. Please note this information in case Colette calls and may need immediate support.
June 5, 2024
We have a caller that called a few years ago and has recently started calling again. I had shared information about this caller in the last few months. This individual is a male that has used various names including Brian, Gerad and remaining
anonymous. He has also used different telephone numbers including 725-720-4064, 702-753-8817, and 352-910-7500. I have contacted Access One to block these numbers. This individual essentially presents the same behaviors and
activities with some variation in details in each of his phone calls, which were also included in calls from a few years ago. He describes himself as a pedophile where he has molested several female family members. He shares that he continues to engage in this sexual abuse. He shows no remorse for his behavior. He will also discuss being convicted of this sexual abuse and is awaiting a long prison sentence. In some phone calls he has discussed attempting suicide due to facing
the prison sentence awaiting him. This individual is very explicit in describing the details of molesting girls in his family. If you receive a call from this individual, please know that it is a prank call and end the phone call as soon as possible.
Please forward the phone number to Terry so that we can have it blocked.
Michael Menconi (John) received a call on 6-25-24, from Michael from Ontario, Canada (phone number:705-566-3983) who is depressed, isolated and having suicidal thoughts. He has declined Extended Caller Support or pursuing counseling services. He communicated that he would not act on suicide any time soon and that he would be continuing to call the hotline. He shared that, "if he was planning on doing anything he would contact us." Michael does speak with a priest that also visits his home. Most of his family is deceased and he is estranged from his brother. He had a cousin that took his life by suicide in 1988. He says that he can't see people anymore and that his possessions don't mean anything to him anymore. He shared that he is thinking about giving away his possessions to serve other people. We wanted you to be aware of Michael's circumstances and depression in case you receive a call from him. The positives are that he has communication with a priest and that he has continued to call the hotline. However he is experiencing depression and suicidal thoughts