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Volunteer Training

1. Make sure that you fill out your volunteer form 
Click the link below
2. Practice Sign in for your shift: 
Click the link below
3. Practice Fill out Data Sheets:
Click the link below

4.  Policy Manual Verification

5.  Mandated Reporter Policy Verification

Priests On Call


Fr. Pat Beck-"Fr. Jim"-1-361-558-8162

                   (Military Chaplain)

Fr. David Baratelli-"Fr. Michael"-1-732-280-2682  (Military Chaplain)


Bishop Conlon-"Fr. Bob"-1-815-258-9040



Fr. Joseph -1-708-306-5317 or 1-708-597-3180 X214

Fr Jim-1-361-558-8162

                  (Military Chaplain)

Fr. Michael-1-732-280-2682 (Military Chaplain)

Fr. Bernard- 1-217-690-5423


Fr. Jim-1-361-588-8162

                 (Military Chaplain)

Fr. Luis-1-618-381-4829 (Military Chaplain)


Fr. Allen-1-727-466-3066 (Home)

Fr. John-1-773-844-8162

                 (Military Chaplain)

Fr. Michael-1-732-280-2682(Military Chaplain)


Fr. Allen-1-727-466-3066(Preferred), Home 1-727-343-0516

Fr. Michael-1-732-280-2682        (Military Chaplain)

Fr. Jim-1-361-558-8162

                (Military Chaplain)


Fr. Jim-1-361-588-8162

                (Military Chaplain)

Fr. Michael-1-732-280-2682      (Military Chaplain)






National Organizations for Referrals

To report all child abuse go to:

Alliance of Information and Referral Systems:

(For domestic violence prevention, local job training, assistance after a disaster, and more) 

Local to the Will County/Illinois Area:


Local to Will County /Illinois Area: Catholic Charities Daybreak:  815-727-8521

Local to Will County/Illinois Area: Center for Emergency Housing: 815-723-3405

The National Institute of Mental Health (NIMH) Resource Center

Phone: 1-866-615-6464

National Suicide Prevention Lifeline:

Call 1-800-273-8255; Spanish 1-888-628-9454; Deaf or hearing loss-1-800-799-4889; Crisis Text Line: Text "HELLO" to 741741

Veterans Crisis Line:

Call 1-800-273-8255 and press 1 or text to 838255; Deaf or hearing loss 1-800-799-4889

Disaster Distress Helpline:

Call  1-800-985-5990 or text "TalkWithUs" to 66746

Provides immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.

National Institute on drug abuse:

Treatment Locator 1-800-662-4357

Center for Addiction: 212-841-5200

Helpline for referral: 815-378-4373 in caller's area

LGBTQ Suicide Prevention

Call 1-800-273-8255

Text TALK to 741741

National Council on Problem Gambling

Helpline for referrals: 1-800-522-4700

International Sex Addiction


Better Help Therapists (only email provided)

Download for Suicide Prevention Information

Download Suicide Phone Protocol

(click onto links below)
Training Schedule

April 18th- June 8th, 2023


T- April 18 - Dr. Terry Smith


b.Flow Chart

c.Issues Diagram

d.Begin Policy/Procedures


Thur- April 20th - Dr. Terry Smith and Ms. Jean Haas

a.Cont. Policy/Procedures

b.Overview of Accessing Resources and Providing Referrals


T- 25th – Dr. Terry Smith

Concepts and Listening Strategies/Skills


Thur- April 27th– Dr. Terry Smith

a. Motivational Interviewing

b. Stages of Change Model


T- May 2nd – Dr. Terry Smith

Overview of Mental Health Disorders

Th-May 4th-Dr. Debbie Major

Suicide and Survivor Grief

T- May 9th – Bishop Daniel Conlin

Spirituality and Prayer

Th- May 11th– Sr. Mary Frances Seeley, OSF, Ph.D

a. Calls concerning the Occult

T – May 16th – Dr. Billie Terrell 

Religious, Moral and Ethical Issues

Thur- May 18th - Dr. James Healy

Sexuality and Relationships


T- May 23rd– Dr. Terry Smith and Ms. Jean Haas

a. Role-Playing

b. Data Sheet Documentation, Signing in/Out

c. Accessing Resources and Making Referrals



Thur- May 25th - Bonnie McPhillips & Brittany Gruver, Social Workers w Will County Sheriff.

John Lukancic, Retired Cpt and Coordinator of Joliet Fire Dept Peer Group

a.  Understanding the Challenges Experienced by First Responders and their families

T- May 30th– Marcia Van Natta

a. Substance Abuse and Addictions

b. Role Playing

Thur- June 1st - James Kubalewski, MSW, LCSW Client Centered Counseling and Motivational Interviewing


T-June 6th– Deacon Ray Hamiltion, Dr. Terry Smith and Ms. Jean Haas,

a. Line Scheduling

b. Use of the phone apps

b. Review procedures

Thur- June 8th- Sister Mary Frances Seeley, OSF, Ph.D. and Dr. Terry Smith

a. Summary and Questions

b. Graduation

Upper Room Affirmation

I will respect each caller


    with their unique gifts, talents,                problems and concerns


    as a creation of God. 


I will open my heart with compassion       towards the needs of the callers in a     wholistic manner.

I will act with honestly and integrity           with all that I do.

I will honor the hotline,


    further it's ministry of service and          leadership 


    and continue the legacy


    of all those faithful volunteers who        have come before me.

In acting together we are the face of



ministering those who bearing

    their private sufferings


and in need 

    of the compassion and mercy of            God.

In my actions, I am the hotline.

    In serving together, we are the              hotline,


    expressing the mercy and                      compassion of God.

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